Privacy & Cookies Policy
1. Who We Are
Rocket TT is a brand operated by Tetrosyl Express Limited, which is the controller of the personal data collected through this website.
Our details are as follows:
Company name: Tetrosyl Express Limited
Company registration number: 08506
Registered address: Newgate House, Newgate, Rochdale, OL16 1AT
Email: automotive@tetrosyl.com
Telephone: 0161 764 5981
2. What Information We Collect
We may collect and process the following personal data:
• your name
• your email address
• your phone number, if you choose to provide it
• any information you include when contacting us through the website
• technical information such as your IP address, browser type, device type, pages visited, and how you use the website
• your cookie and communication preferences
3. How We Collect Your Information
We collect information from you when you:
• visit our website
• complete and submit our contact form
• contact us directly by email or other means
• interact with cookies or website features
We may also automatically collect certain technical and usage information through cookies and similar technologies when you browse the site.
4. How We Use Your Information
We use your information to:
• respond to enquiries sent through the website
• provide information about Rocket TT and its products
• operate, maintain and improve the website
• monitor website usage and performance
• keep the website secure
• manage cookie preferences
• compile and review anonymised analytics data to understand how visitors use the website
• comply with our legal obligations
5. Lawful Basis for Processing
We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our lawful bases are as follows:
Legitimate Interests
We may process your information where it is necessary for our legitimate interests in running and improving our website, responding to enquiries, and maintaining website security, provided those interests are not overridden by your rights.
Consent
We rely on consent where required by law, including for non-essential cookies and certain communications. You may withdraw your consent at any time.
Legal Obligation
We may process personal data where necessary to comply with a legal or regulatory obligation.
6. Contact Form
Our website includes a contact form powered by Web3Forms. When you submit an enquiry through this form, the information you provide will be processed in order to securely deliver your message to us. Web3Forms acts as a data processor on our behalf.
7. Cookies
Cookies are small text files that are stored on your device when you visit certain websites. We use cookies and similar technologies to help improve your experience, support website functionality, remember your preferences, and understand how visitors use the site.
You can disable cookies already stored on your device through your browser settings, but doing so may affect the functionality of this website.
7.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be switched off. They may be used to:
• remember your cookie preferences
• help keep your browsing session secure
• support core website functionality
• help the Squarespace platform deliver and protect the website
7.2 Functional and Performance Cookies
These cookies are not strictly necessary but help provide a better experience and allow us to understand how visitors use the site. They may be used to:
• remember certain visitor preferences
• help us understand which pages are most useful or most frequently visited
• support analytics and performance tools
7.3 Analytics Cookies — Google Analytics
We use Google Analytics to collect anonymised data about how visitors use this website, such as pages viewed, time spent on site, and general traffic patterns. Google Analytics uses cookies to collect this information.
The data collected is aggregated and does not directly identify you. Google may transfer this data to servers outside the UK and EEA. For more information, please see Google’s Privacy Policy at:
https://policies.google.com/privacy
Google Analytics cookies will only be set with your consent, where required by law
7.4 Third-Party Cookies and Services
Some parts of this website rely on third-party services, including Squarespace, Web3Forms, and Elfsight. These third parties may use their own cookies or similar technologies in connection with the services they provide. Where required, we will obtain your consent before non-essential cookies are activated.
8. Translation Feature
Our website includes a translation feature provided by Elfsight. This may use cookies or similar technologies to support the translation function and to remember your language preferences.
9. What This Website Does Not Do
This website does not allow visitors to purchase products directly on-site. It does not use shopping basket or checkout cookies for on-site purchases.
Our website may contain links to third-party websites where Rocket TT products may be purchased or where further information is available. If you follow a link to another website, that website will have its own privacy and cookie policies. We do not control those websites and are not responsible for their privacy practices or cookie use.
10. Who We Share Your Information With
We may share your information with trusted third-party service providers where necessary to operate the website and respond to enquiries, including:
• Squarespace, as our website platform
• Web3Forms, for contact form delivery
• Elfsight, for website widget functionality
• Google, for website analytics (Google Analytics)
• IT or website support providers, where necessary
• legal or regulatory authorities, where required by law
We do not sell your personal data to any third party.
11. International Data Transfers
Some of our third-party service providers may process data outside the United Kingdom or European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) or the European Commission, or that transfers are otherwise permitted under applicable data protection law.
12. How Long We Keep Your Information
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected. As a general guide:
• contact form enquiries may be retained for up to 12 months
• technical and usage data may be retained as reasonably necessary for security, analytics and website management
• cookie preferences will be stored for as long as needed to remember your choices
Once personal data is no longer needed, it will be securely deleted or anonymised.
13. Your Rights Under UK GDPR
Under the UK GDPR, you may have the following rights in relation to your personal data:
• the right to access your personal data
• the right to have inaccurate or incomplete data corrected
• the right to have your personal data deleted (‘the right to be forgotten’)
• the right to object to certain types of processing
• the right to restrict how your data is processed
• the right to data portability, where applicable
• the right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us using the details set out in Section 1 above.
We will respond to your request within one calendar month. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.
14. Right to Lodge a Complaint
If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the supervisory authority for data protection in the United Kingdom.
You can contact the ICO at:
Telephone: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance using the details in Section 1.
15. Managing Cookies
You can manage your cookie preferences through our cookie consent banner, where available, and through your browser settings. Please note that restricting certain cookies may affect the functionality of the website.
For guidance on how to manage cookies in your browser, please visit:
16. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, services or applicable legal requirements. Any changes will be posted on this page with an updated revision date at the top of the document.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.